Have a safe and enjoyable
experience at Casa sull’Albero
To allow you to enjoy your relaxation at Casa sull’Albero with all the peace of mind you need, we have drawn up a safety protocol to deal with the issue of COVID-19. Our staff wear gloves and masks whilst working, and they all wash their hands thoroughly and often.
– It would be a great help if you could check in online by sending us all the necessary information before your arrival, thus allowing us to reduce the time spent on registration procedures.
– Upon your arrival, we will be pleased to welcome you and we would very much appreciate it if you would put on a mask.
– The common areas are free to use, and we would be grateful if you would put on a mask when other guests are present.
IN YOUR ROOM
We recommend enjoying your breakfast in your room – no extra charges will be applied. Every evening, you can fill in your order form by choosing the products you would like from the menu, choosing a time and dropping off the form at the reception desk.
IN THE HONESTY KITCHEN
We have reduced the number of people allowed in the Honesty Kitchen at any time to ensure that the required distance can be maintained. Breakfast will be partly served and partly buffet-style. Gloves and hand sanitiser dispensers are always available for your use.
The personal SPA is sanitised at the end of every service.
The cleaning of the hotel, the breakfast service and the preparation of meals and snacks are all performed in accordance with the “National Protocol for Safe Accommodation”, drawn up by Federalberghi under the supervision of Prof. Luigi Viale of the Department of Medical and Surgical Sciences – Alma Mater Studiorum University of Bologna – Infectious Diseases Unit, Polyclinic of St. Orsola – Bologna, and in collaboration with the Italian Red Cross.
Taking care of you is a great pleasure, and with just a few simple precautions, you can take full advantage of the beauty, tranquillity and nature to be found at Casa sull’Albero, a unique place where you can rest and recharge.